Strategy · Experience · Commerce · Transformation
Madeline Eastman is a Strategy Director who turns complex problems into clear ideas, experiences and plans.
About
I like finding the simple idea inside a complicated problem.
I’ve spent 12+ years helping teams figure out what to build, who it’s for and why it matters. I’m a digital strategist, and most of my work happens early, when there’s a pile of research, opinions and open questions, and someone needs to turn it into a plan the team can get behind. I work across customer needs, business goals and the realities of actually getting things made.
What I do
Product & Experience
Product direction, experience strategy, journeys and new concepts.
Research & Insight
Finding the signal in customer behavior, data and research.
Digital Strategy
Connecting customer needs, business goals and digital opportunities.
Alignment
Getting people around the same problem, decision and plan.





